Privacy Policy we1wjn – Protection of Your Personal Data

This Privacy Policy applies to all users of the we1wjn platform, including website visitors, new account applicants, and registered members. This policy covers all information we collect through:

• The official we1wjn website and all associated subdomains.
• We1wjn mobile app for Android and iOS.
• Communications between you and our customer support team.
• Any other service channels operated by we1wjn.

By using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision herein, we encourage you to discontinue use of the platform.

We1wjn collects various categories of data depending on your interactions with the platform. The following is a detailed summary of the types of data we collect:

The data we collect is used for the following purposes, all of which are essential to the operation of the we1wjn platform:

• Account Management: Creating, verifying and managing your member account.
• Transaction Processing: Processing deposits, withdrawals and all financial transactions securely.
• Identity Verification (KYC): Meeting legal compliance requirements related to identity verification and fraud prevention.
• Customer Support: Providing technical assistance, resolving complaints and responding to member inquiries.
• Platform Security: Detecting and preventing fraudulent activity, money laundering and platform abuse.
• Service Communications: Sending important notifications related to your account, promotions and terms updates.
• Platform Improvements: Analyzing usage patterns to enhance the overall user experience.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide early assistance.

We1wjn does not use your personal data for purposes beyond the scope stated above without first obtaining your written consent.

The processing of your personal data by we1wjn is carried out on one or more valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Consent: When you register a we1wjn account, you provide consent for data processing as outlined in this policy.
• Contract Performance: Processing required to fulfill we1wjn's obligations to you as a platform member, including payment processing and account management.
• Legal Obligation: Processing required to comply with applicable laws including KYC requirements and anti-money laundering regulations.
• Legitimate Interest: Processing required for we1wjn's legitimate interests such as fraud detection and platform security, to the extent it does not override your rights.

We1wjn does not sell or disclose your personal data to third parties except in the following limited circumstances:

• Service Providers: Companies that assist in operating our platform, such as payment service providers, game providers, and cloud computing services. All such third parties are bound by strict confidentiality agreements.
• Governing Authority: Where required by court order, authority directive, or applicable laws in Malaysia.
• Fraud Prevention: Limited sharing of information with recognized fraud prevention agencies for the purpose of verifying identities and preventing illegal activity.

The we1wjn platform uses cookies and similar tracking technologies to enhance user experience and platform security. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• User Preference Cookies: Saving your personal settings such as language and display preferences for ease of use.
• Analytics Cookies: Helping us understand how members use the platform so we can make meaningful improvements.
• Security Cookies: Used to detect unauthorized access attempts and suspicious activity.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of our platform.

We1wjn retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law:

• Active Account Data: Retained for the duration your account is active and for the required period after account closure for audit and legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legislation requirements.
• KYC Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legislation requirements.
• Security Logs: Retained for 90 days for security investigation and fraud detection purposes.

When data is no longer needed, it will be securely deleted or disposed of in accordance with industry-standard procedures.

As a we1wjn member, you have the following rights regarding your personal data:

We1wjn implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Encryption of data at rest for all stored sensitive information.
• Role-based access controls ensuring staff can only access data required for their specific duties.
• Regular security audits and penetration testing by independent security experts.
• 24/7 system monitoring to detect and respond to security threats promptly.
• Mandatory data security training for all we1wjn staff.

In the event of a data breach that may affect your rights, we1wjn will notify the relevant authorities and affected members within the timeframe required by law.

The we1wjn platform is restricted to users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we determine that we have collected personal data from someone under the age of 18, we will take immediate steps to:

• Closing the relevant account immediately.
• Deleting all personal data associated with the account.
• Returning any credit balance to the original payment method where applicable.

We1wjn reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, legal developments, or platform operational requirements.

When material changes are made:

• The "Updated" date at the top of this page will be revised.
• Members will be notified via in-account notifications or their registered email for changes deemed significant.
• Continued use of the platform after changes take effect will be considered acceptance of the amended policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the we1wjn privacy team through the following channels:

• Live Chat: Available 24/7 through your we1wjn account — the fastest way to get an immediate response.
• Email: [email protected] — for privacy enquiries requiring detailed clarification.

Our team will endeavor to respond to all privacy-related inquiries within 5 business days. For PDPA data rights requests, the response period is within 30 business days.